Privacy Policy

Last updated: 11 June 2026

At Flourish Branding Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book an appointment, purchase products, or contact us.

1. Who We Are

Flourish Branding Co is the owner of Flourish BIAB Polish, a private home-based luxury nail studio offering BIAB nail treatments and natural skincare products.

For any questions regarding this Privacy Policy, please contact us at:

Email: flourishbyserenity@gmail.com
Website: www.flourishbyserenity.nl

2. Information We Collect

When you use our website or booking system, we may collect the following information:

* Full name
* Email address
* Phone number
* Appointment details
* Purchase information
* Billing information (if applicable)
* Communication records between you and Flourish Branding Co

We only collect information necessary to provide our services and improve your experience.

3. How We Use Your Information

We use your personal information to:

* Process and manage appointments
* Confirm, reschedule, or cancel bookings
* Process purchases and payments
* Respond to inquiries and customer support requests
* Improve our services and website
* Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Booking System

When booking an appointment through our website, your information may be processed by our booking software provider. These providers are required to handle your information securely and in accordance with applicable privacy laws.

5. Natural Skincare Product Orders

When purchasing products through our website, we may collect information necessary for order processing, delivery, and customer support.

6. Data Retention

We only retain personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no internet transmission can be guaranteed to be completely secure.

8. Your Rights

Under applicable privacy laws, including the General Data Protection Regulation (GDPR), you have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of your personal data
* Restrict or object to data processing
* Request a copy of your data
* Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided above.

9. Cookies

Our website may use cookies to improve user experience, website functionality, and analytics. You may adjust your browser settings to refuse cookies if preferred.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

## 12. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Flourish Branding Co

Email: flourishbyserenity@gmail.com
Website: www.flourishbyserenity.nl

We will make every effort to address your concerns promptly and professionally.

General Terms & Conditions

Flourish Branding Co – Flourish BIAB Polish

By booking an appointment or purchasing products with Flourish Branding Co, you agree to the following terms and conditions.

1. Appointments

All appointments are scheduled on a one-on-one, private basis. Please arrive on time to ensure you receive the full treatment duration. Late arrivals may result in a shortened appointment.

2. Cancellations & No-Shows

We kindly ask for at least 24 hours notice for cancellations or rescheduling. Cancellations made within 24 hours or missed appointments (no-shows) may be charged in full or lose their deposit.

3. Deposits

A deposit may be required to secure your booking. This deposit is non-refundable but may be transferred if the appointment is rescheduled within the required timeframe.

4. Payments

Payment must be completed at the end of your appointment unless otherwise agreed. We accept the payment methods listed on our booking system.

5. Services

We strive to provide high-quality BIAB nail services and natural skincare products. Results may vary depending on individual nail or skin condition.

6. Liability

Flourish Branding Co is not liable for any allergic reactions or damage resulting from failure to disclose relevant health or nail conditions prior to treatment. Clients are responsible for informing us of any allergies or sensitivities.

## 7. Products

All natural skincare products are carefully selected. However, we advise patch testing before full use. We are not responsible for adverse reactions.

8. Right to Refuse Service

We reserve the right to refuse service if a client behaves inappropriately or if it is deemed unsafe to proceed with a treatment.

9. Changes

We reserve the right to update these terms and conditions at any time. Any changes will be posted on our website.



Flourish Branding Co
Home of Flourish BIAB Polish

Cookie Policy

Flourish Branding Co uses cookies to improve your browsing experience and ensure the proper functioning of our website and booking system.

Cookies are small text files stored on your device that help us understand how visitors use our site, improve performance, and enhance user experience. We may use essential cookies for website functionality and optional analytics cookies to help us improve our services.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

By continuing to use our website, you agree to our use of cookies.

If you have any questions about our cookie usage, you can contact us at flourishbyserenity@gmail.com.

Flourish Branding Co
Home of Flourish BIAB Polish